Free shipping on all US orders•Delivered in 9–11 business days support@ozelva.store+1 (518) 542-9722

About Us

Who we are

Ozelva is a small online handbag shop based in Albany, New York. Rather than offering every possible style, we stock four bag shapes in a handful of colours each, and we list every one with real measurements, close-up photos and a plain description of how it opens, closes and carries.

Why four shapes?

Most days call for one of a few kinds of bag: something large enough for a laptop and papers, something slim for the essentials, something hands-free, and something structured that still holds a fair amount. Our four collections each answer one of those needs.

Our collections in detail

Structured Work Totes

Faux leather totes with flat, structured panels, a zip top and two long top handles, plus a detachable shoulder strap. Inside there are two open compartments separated by a zip pocket, and the bag fits a 14-inch laptop. Size: 14.2 × 10.2 × 4.7 in. Colours: black, cognac brown, forest green, taupe and mustard.

East-West Shoulder Bags

Slim, wide shoulder bags with a front flap held by a buckle strap and a magnetic fastening. The thin strap adjusts from shoulder to crossbody length and can be removed. Size: 9.1 × 5.1 × 2.4 in. Colours: black, espresso, cognac and champagne tan.

Twist-Lock Saddle Bags

Rounded saddle bags with a flap that closes with a twist lock and one main compartment. The long strap adjusts and detaches. Size: 8.7 × 5.5 × 3.5 in. Colours: black, brown, peach and off-white.

Mini Bowling Bags

Boxy bags with rolled top handles, a top zip and a chevron-stitched front panel. A detachable shoulder strap, side slip pockets and an inside zip pocket complete the design. Size: 10.6 × 7.9 × 5.1 in. Colours: black, espresso, cognac and off-white.

What you can expect from us

TopicOur standard
PricesShown in US dollars, with free shipping on every order
DispatchWithin 3–4 business days; orders by 5:00 PM ET count from the same day
Delivery9–11 business days in total to US addresses
Returns30 days from delivery for unused bags
RefundsProcessed within 7 days of receiving the return
SupportMonday to Friday, 9:00 AM – 5:00 PM ET, by email, phone or contact form

A note from the Ozelva team

“

We started Ozelva because we wanted shopping for a bag online to be simple: see it properly, know its size, and have someone reachable if anything goes wrong. Every product page and policy on this site is written with that in mind. If you have a question before or after you order, we would be glad to hear from you.

The Ozelva team

Contact information

Business nameOzelva
Address120 Benson St, Albany, NY 12206, United States
Emailsupport@ozelva.store
Phone+1 (518) 542-9722
Business hoursMonday to Friday, 9:00 AM – 5:00 PM ET
Order cut-off time5:00 PM Eastern Time
Time zoneEastern Time (ET)
Websiteozelva.store