Who we are
Ozelva is a small online handbag shop based in Albany, New York. Rather than offering every possible style, we stock four bag shapes in a handful of colours each, and we list every one with real measurements, close-up photos and a plain description of how it opens, closes and carries.
Why four shapes?
Most days call for one of a few kinds of bag: something large enough for a laptop and papers, something slim for the essentials, something hands-free, and something structured that still holds a fair amount. Our four collections each answer one of those needs.
Our collections in detail
Structured Work Totes
Faux leather totes with flat, structured panels, a zip top and two long top handles, plus a detachable shoulder strap. Inside there are two open compartments separated by a zip pocket, and the bag fits a 14-inch laptop. Size: 14.2 × 10.2 × 4.7 in. Colours: black, cognac brown, forest green, taupe and mustard.
East-West Shoulder Bags
Slim, wide shoulder bags with a front flap held by a buckle strap and a magnetic fastening. The thin strap adjusts from shoulder to crossbody length and can be removed. Size: 9.1 × 5.1 × 2.4 in. Colours: black, espresso, cognac and champagne tan.
Twist-Lock Saddle Bags
Rounded saddle bags with a flap that closes with a twist lock and one main compartment. The long strap adjusts and detaches. Size: 8.7 × 5.5 × 3.5 in. Colours: black, brown, peach and off-white.
Mini Bowling Bags
Boxy bags with rolled top handles, a top zip and a chevron-stitched front panel. A detachable shoulder strap, side slip pockets and an inside zip pocket complete the design. Size: 10.6 × 7.9 × 5.1 in. Colours: black, espresso, cognac and off-white.
What you can expect from us
| Topic | Our standard |
|---|---|
| Prices | Shown in US dollars, with free shipping on every order |
| Dispatch | Within 3–4 business days; orders by 5:00 PM ET count from the same day |
| Delivery | 9–11 business days in total to US addresses |
| Returns | 30 days from delivery for unused bags |
| Refunds | Processed within 7 days of receiving the return |
| Support | Monday to Friday, 9:00 AM – 5:00 PM ET, by email, phone or contact form |
A note from the Ozelva team
We started Ozelva because we wanted shopping for a bag online to be simple: see it properly, know its size, and have someone reachable if anything goes wrong. Every product page and policy on this site is written with that in mind. If you have a question before or after you order, we would be glad to hear from you.
The Ozelva team
Contact information
| Business name | Ozelva |
|---|---|
| Address | 120 Benson St, Albany, NY 12206, United States |
| support@ozelva.store | |
| Phone | +1 (518) 542-9722 |
| Business hours | Monday to Friday, 9:00 AM – 5:00 PM ET |
| Order cut-off time | 5:00 PM Eastern Time |
| Time zone | Eastern Time (ET) |
| Website | ozelva.store |
