Enter your order number (from your confirmation email) and the billing email address used at checkout to see the latest status of your order.
What the timings mean
| Stage | Typical time |
|---|---|
| Preparing your order | 3–4 business days |
| With the carrier | 6–7 business days |
| Total from order to delivery | 9–11 business days |
Your dispatch email includes the carrier’s tracking number. If your order has not arrived within 11 business days, email support@ozelva.store.
Contact information
| Business name | Ozelva |
|---|---|
| Address | 120 Benson St, Albany, NY 12206, United States |
| support@ozelva.store | |
| Phone | +1 (518) 542-9722 |
| Business hours | Monday to Friday, 9:00 AM – 5:00 PM ET |
| Order cut-off time | 5:00 PM Eastern Time |
| Time zone | Eastern Time (ET) |
| Website | ozelva.store |